Our project encompasses the pre-security area of the Indianapolis Aiport. That area is depicted here.
The image above represents our root cause analysis diagram. This digram allowed us to identify all the symptoms faced by the pre-security area.
With a closer look at this slide, you can see all the current operations for what the customer will interact within the pre-security area.
The Multiple Criterion Decision Analysis represents every alternative solution being scored in each alternative criteria category. The five criteria that were chosen to grade the solution were cost, safety, visual, longevity, and engagement. Our top solution "quiet zone" has the highest bar graph.
Implementation of the solution will require posters, signs, and banners that will depict the rules and benefits of the Quiet Zone. Here is a sample of the image that will be placed on all sixty of the wall posters throughout the airport.